521 Promo |
Kellene also owns another company called 521 Promo. The company is completely owned an operated by queers : )521 Promo is a promotional advertising
company specializing in promotional products, custom board games, custom dice, custom monopoly games and custom playing cards. 521 Promo
has also produced several LGBT games.
Our newest editions are "The Just Married Game" by:
SYCK GIRL GAMES, Check them OUTT! We are also in the process of producing a
game for Mansquared!.
If you are looking for an LGBT company for any promotional needs 521 Promo is the one for you, with
amazing customer service, high quality and low cost you can't go wrong. Not to mention we ARE family!
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Shipping/Returns |
Orders within the United States are shipped by the US Postal Service(Priority Mail) which takes 3-5 business days depending on
your location in the US. Your order will usually ship within 3-7 business days after you receive an emailed confirmation by OUTT
CLOTHING of your order. OUTT CLOTHING does not ship to PO boxes. We can only ship to your credit card billing address for
security reasons. If you would like to ship to a different address you will need to call your credit card company and have
them add an alternate address to your card. We will make all efforts to ship your order within 3-7 business days of receipt.
We do not ship on Saturdays and Sundays. All orders placed on Saturday and Sunday will be processed that following Monday.
During the holidays and Sundays, our order processing time may increase. OUTT CLOTHING charges sales tax for orders shipped
to New Jersey. Recipients of orders shipped to other states are responsible for complying with state and local tax laws.
International Shipping
We ship to the United States and Canada. For orders shipped outside of the United States, your order will be shipped via
USPS Global Priority Mail. Delivery times vary by destination, most orders should arrive within 21 days of shipment.
All payments are made in US Dollars. The order total does not include customs duties or international taxes. The customer
is responsible for any non-US taxes or import duties which may be levied by local authorities. Please check your countries
import and taxation policies before ordering.
Returns
3 REASONS FOR RETURNS:
1. Wrong Size.
2. Wrong Item Shipped.
3. Defective Item.
All returns must be authorized. *
To receive authorization for a return, you must contact customer service at outclothing@gmail.com to obtain a Return
Authorization number known as an RA number. All returns that are not exchanged for another item and are refunded are subject to a 15% restocking fee.
Please note, we do not backorder. If the requested items are not in stock by the time we process your RA, your credit
card will be refunded for the value of the items returned to our warehouse
to avoid further delay on your request. (in which case the 15% restocking fee will be waived)
* All items must be returned in a new, unworn, and unwashed condition.
* Please specify the reason for the return.
* If you were to receive a defective item, you must notify us within 5 business days of when you received the product to
qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or
exchange. Once you receive your Return Authorization number, you must than ship the item(s) back within the specified time
period (14 business days) to receive an exchange or the RA# will become null and void. You will be responsible for the return
shipping costs. We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf.
If such an error occurs we will refund up to $9.99 for return shipping.
Return authorizations must be requested within 3 weeks of the original ship date for all domestic orders, and within 1 month
of the original ship date for Canadian orders.
Pack your item(s) in the original shipping box if possible and insure your package for the full value of merchandise and return
it to us using the delivery service of your choice. Include your RA# and original invoice. We are not responsible for
lost or damaged return packages. We will notify you via e-mail once your return has been processed.
Return to:
OUTT CLOTHING
45 D West Riverstyx Rd
Hopatcong, NJ 07843
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